PRIVACY POLICY

Last Updated: September 23, 2026

This Privacy Policy explains how Cerasus Teknoloji ve Reklam Hizmetleri A.Ş. (“Company,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you use Hotel Match: Fix and Design (the “Game”) and related services.

By using the Game, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use the Game and the services and features enabled in your version of the Game, we may collect the following categories of information:

Device and Technical Information

We may automatically collect certain technical information, including:

• Device type and model
• Operating system and version
• App version
• Device or app identifiers
• Language and region settings
• IP address
• Network and connection information
• Crash logs and diagnostic information

Gameplay and Usage Information

We may collect information about how you interact with the Game, including:

• Game progress and level progression
• Puzzle results and gameplay events
• Virtual currency and in-game item activity
• Game session information
• Feature interactions
• In-game settings and preferences
• Purchase-related events
• Advertising interactions, where applicable

This information is used to operate the Game, maintain player progress, understand how the Game is used, improve gameplay and balance, diagnose technical issues, and prevent fraud or abuse.

Purchase Information

If you make an in-app purchase, the transaction is processed by Apple through the App Store or Google through Google Play Store.

We may receive information about the transaction, such as the product purchased, transaction identifier, purchase status, and related transaction information necessary to provide the purchased content and verify transactions.

We do not receive or store your full payment card or bank account information.

2. How We Use Information

We may use the information we collect to:

• Provide and operate the Game;
• Save and synchronize game progress where applicable;
• Process and validate in-game purchases;
• Improve gameplay, features, difficulty and game balance;
• Analyze performance and usage;
• Identify and fix bugs, crashes and technical problems;
• Provide customer support;
• Protect the Game against fraud, cheating, abuse and unauthorized activity;
• Comply with applicable legal obligations; and
• Serve, measure and improve advertising where advertising is included in the Game.

3. Advertising and Tracking

The Game may display advertisements provided by third-party advertising partners.

Depending on your device settings, consent choices, location and applicable law, advertising partners may process device identifiers, advertising identifiers, IP addresses, advertising interactions and similar information to deliver and measure advertisements.

Where Apple's App Tracking Transparency framework applies, we will request your permission before engaging in activity that Apple defines as tracking. If you decline permission, we will not access the device's advertising identifier for tracking purposes.

You can change applicable tracking permissions through your device settings.

4. Analytics and Third-Party Services

We may use third-party service providers to help us operate, analyze, secure, monetize and improve the Game.

These services may include:

Firebase Analytics, Firebase Crashlytics, Google Applovin, Pangle, Ironsource, Unity services, Meta SDK, etc.

Depending on the services integrated into the Game, these providers may process device information, identifiers, IP addresses, gameplay events, advertising information, diagnostics and other usage information on our behalf or as otherwise described in their respective privacy policies.

We require service providers that process personal information on our behalf to provide appropriate protection for such information.

5. Sharing of Information

We do not sell your personal information for monetary consideration.

We may disclose information:

• To service providers that help operate, analyze, support or secure the Game;
• To advertising and measurement partners, where applicable and permitted;
• When necessary to comply with applicable law, regulation, legal process or governmental request;
• When reasonably necessary to detect or prevent fraud, security incidents or abuse;
• To protect our rights, property, users or services; or
• In connection with a merger, acquisition, financing, reorganization or sale of all or part of our business, subject to applicable legal requirements.

6. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Game, maintaining legitimate business records, resolving disputes, preventing fraud and complying with legal obligations.

Retention periods may vary depending on the type of information and the reason it is processed.

When information is no longer required, we will delete or anonymize it in accordance with applicable law and our data retention practices.

7. Data Deletion and Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of your information, or to object to or restrict certain processing.

You may submit a privacy or deletion request by contacting us at:

support@cerasus.app

Please include sufficient information for us to identify the relevant Game data and process your request.

You may also withdraw permissions previously granted through your device settings where applicable.

Certain information may need to be retained where required by law, necessary to protect our legal rights, prevent fraud, resolve disputes or enforce our agreements.

8. Children's Privacy

The Game is not intended for children under the minimum age permitted to use the Game in their applicable jurisdiction.

We do not knowingly collect personal information from children in violation of applicable law.

If we learn that personal information from a child has been collected in circumstances requiring parental consent without the required consent, we will take reasonable steps to delete that information.

If you are a parent or legal guardian and believe that a child has provided us with personal information contrary to this Privacy Policy, please contact us at support@cerasus.app.

9. Data Security

We use reasonable administrative, technical and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, loss or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

10. International Data Transfers

Our service providers and infrastructure may process information in countries other than the country in which you reside.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information.

11. Your Choices

Depending on your device and location, you may be able to:

• Manage tracking permissions through iOS Settings;
• Manage notification permissions;
• Reset or restrict advertising-related settings;
• Withdraw certain consent previously provided; and
• Contact us to exercise applicable privacy rights or request deletion.

Disabling certain permissions may affect some Game functionality.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the Game, our data practices, legal requirements or third-party services.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. Where required by applicable law, we will provide additional notice or obtain consent.

13. Contact Us

If you have questions, requests or concerns regarding this Privacy Policy or our privacy practices, please contact:

Cerasus Teknoloji ve Reklam Hizmetleri A.Ş.
Email: support@cerasus.app
Website: https://cerasus.app/